Assistant Manager (m/f/x) | Shop New...

Assistant Manager (m/f/x) | Shop New York

You love to give excellent service to our international customers and actively sell our products. MYKITA Shop New York is currently looking for a team leader/assistant manager.

This key team member leads their store. Working closely with shop staff on a daily basis to drive sales and ensure the timely delivery of high-quality eyewear with the best customer service standards. Assistant management duties are also assigned in constant communication with the shop manager. Flexibility is key as the role could evolve over time.

RESPONSIBILITIEs

  • Sell MYKITA frames and lenses to a wide variety of clients
  • Eyewear dispensing, adjustments, repairs, and maintenance (training provided)/ Represent MYKITA’s vision and values
  • The highest level of empathic customer service
  • Lead and motivate the sales floor team on a daily basis:         
    • Oversee daily shop operations and timely order fulfillment
    • Lead customer service and customer relationships, including RX            troubleshooting, conflict management, and regular CRM initiatives
    • Daily and weekly reporting to the shop manager
    • Co-manage team meetings and training with the shop manager
    • Assist the shop manager with additional projects as assigned, including but not limited to: inventory duties, shop maintenance and supplies, vendor communication, etc.
  • Assist the shop manager with additional projects as assigned, including but not limited to: inventory duties, shop maintenance and supplies, vendor communication, etc.

QUALIFICATIONS

  • Minimum of 1 year experience in a management role in retail optical or luxury fashion retail
  • Minimum of 3 years of sales floor experiance in retail store
  • Enjoyment in selling high-end eyewear to international customers
  • Detail, quality, and service oriented
  • Independent and highly organized work habits required
  • Courteous and effective communication skills both verbal and written, including frequent and prompt email usage
  • Highly motivated and excellent team player
  • Ability to work weekends/ Fluent in English; additional languages are advantageous

We offer a competitive salary, health & dental benefits, and paid time off.



CONTACT

Please direct cover letter and resume to: Jonas Schwaer, 458 Broome St, New York, NY 10013, jobs@mykita.com, www.mykita.com

 
 
 
 
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