• First contact for our distributor partners for all After Sales inquiries
• Regularly communication with our distribution partners, mainly in English
• Managing customer orders & back orders, invoices and credit items
• Regularly communication and coordination with Sales Managers responsible for distribution areas
• Internal communication and cooperation with Logistics department to provide the required shipping documentation and ensure a smooth delivers process
• Internal communication with Production and other service-related departments to provide delivery times of orders

REQUIRED ROFILE & QUALIFICATIONS

• Completed business degree or equivalent
• Previous professional experience with Customer Service
• Export experience advantageous but not required
• Very good knowledge of German and English, spoken and written. Other languages are an advantage
• Computer literate, good knowledge of MS Office package
• Working independently, carefully and in a structured manner
• Ability to work in teams, flexibility, commitment

OUR CULTURE & BENEFITS

• The MYKITA HAUS is an international and inclusive workplace with over 270 individuals and 35 nationalities – we value diversity and the wide range of experiences of our team
• Social working environment with gym access and yoga, kitchen facilities, food offerings and company celebrations
• Flexible working hours – we encourage life balance with flexible working models
• MYKITA HAUS provides an inviting workspace in a historic building in Berlin Kreuzberg
• Dogs are welcome
• Employee discount on our products