Retailer service

Are you a MYKITA customer with queries relating to your order, or perhaps interested in a future collaboration? If so, please fill out the contact form and tell us which region you are located in. Your personal consultant from MYKITA customer service will get in touch.
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Do you already stock MYKITA’s collections? On our retailer platform you will find videos showing you how to assemble, adjust and service MYKITA glasses. In addition, the platform also holds current product catalogues, product and marketing content available for download. Set up your own retailer account and use the new retailer platform service for your daily operations. Please use the login details provided by MYKITA to set up your account. If you have questions MYKITA Customer Service will be happy to help you.

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HEADQUARTERS

MYKITA GmbH
Ritterstrasse 9, 10969 Berlin, Germany
Tel: +49 30 20456645, Email: customerservice@mykita.com


USA/CANADA

MYKITA North America L.L.C.
80 Main Street, Suite #200, NJ 07052 West Orange, USA
Tel: +1 973 6690063, Email: northamerica@mykita.com


ASIA PACIFIC

MYKITA Asia Pacific Ltd.
Suite 1603, 8 Observatory Road, Tsim Sha Tsui, Kowloon, Hong Kong
Tel: +852 3990 1700 , Email: asia-pacific@mykita.com


JAPAN

MYKITA Japan K.K.
5-12-4-201 Jingumae Shibuya-ku, Tokyo 150 0001, Japan
Tel: +81 3 34093783, Email: japan@mykita.com

Webshop Customer service

Do you have any queries concerning your order, delivery information or a particular product? Please fill out the contact form, and MYKITA customer service will get in touch with you as soon as possible.

We endeavour to respond to all inquires in a timely fashion, although delays are sometimes unavoidable.
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You can also send an email directly to webshop@mykita.com or speak with us on phone number +49 30 204566371 every weekday between 10am to 5pm CET.

PRESS

Would you like to set up an interview, or are you looking for particular images or press releases? Just use the contact form, give us a call or send an e-mail to our press department.
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MYKITA PRESS DEPARTMENT
Ritterstrasse 9, 10969 Berlin, Germany
Email: press@mykita.com

Jobs

The MYKITA HAUS brings together staff from 28 countries under one roof. From design and production to customer service and communications - MYKITA glasses and everything that belongs to the brand philosophy is developed in Berlin. In addition to an international mix of colleagues you can look forward to engaging jobs, personal responsibility, scope for new ideas and a basket of fruit at the start of each week. We are always looking for people with a love of detail. If you are interested in working at the MYKITA HAUS or would like to apply for a position on your own initiative, we would be delighted to receive your relevant documents.

We are currently looking to fill the following positions:

Position

Location

Department

Customer Service Assistant (m/f/x) (Berlin)
Berlin
After Sales
Dogsitter (m/f/d) (Berlin)
Berlin
Creative
Duales Studium Wirtschaftsinformatik ab 01.10.2020 (Berlin)
Berlin
ERP & IT
Brand Marketing Assistant B2B (m/f/x) (Berlin)
Berlin
Global Brand
International Sales Representative EMEA (m/f/x) (Berlin)
Berlin
Global Sales B2B
E-Commerce Coordinator (m/f/d) (Berlin)
Berlin
Global Sales B2C
Retail Administration Coordinator (m/f/d) (Berlin)
Berlin
Global Sales B2C
Retail Assistant Sales B2C (m/w/d) (Berlin)
Berlin
Global Sales B2C
Prozessengineer/Konstrukteur OPERATIONS (m/f/x) (Berlin)
Berlin
Operations
Procurement Coordinator (m/w/x, 20 h/week) (Berlin)
Berlin
Procurement
Mechanical Engineer (CAD Engineer) (m/f/d) (Berlin)
Berlin
Product Development
Prototyper (m/w/d) (Berlin)
Berlin
Product Development
Mitarbeiter/in Endmontage (m/w/d) (Berlin)
Berlin
Production
Sales Associate (m/w/d) | Shop Berlin West (Berlin)
Berlin
Shop
Assistant Order Management (m/f/x) (Berlin)
Berlin
Supply Chain
Demand Planning & Order Management Coordinator (m/f/x) (Berlin)
Berlin
Supply Chain
Order Processing Assistant (m/f/x) (20h/week) (Berlin)
Berlin
Supply Chain
Supply Chain Manager (m/f/x) (Berlin)
Berlin
Supply Chain
Optician/Optometrist (m/f/x) | Shop Berlin (Berlin )
Berlin
Shop
Optometrist (m/f/x) | Shop Copenhagen (Copenhagen)
Copenhagen
Shop
Sales Associate (m/f/x) | Shop Copenhagen (Copenhagen)
Copenhagen
Shop
Augenoptiker (m/f/d) / Optometrist (m/w/d) | Shop Hamburg (Hamburg)
Hamburg
Shop
Shop Manager (m/f/d) | Shop Hamburg (Hamburg)
Hamburg
Shop
Licenced Optician (m/f/x) | Shop Mexico City (Mexico City)
Mexico City
Shop
Optometrist (m/f/x) | Shop Mexico City (Mexico City)
Mexico City
Shop
Sales Associate (m/f/x) | Shop Mexico City (Mexico City)
Mexico City
Shop
Shop Manager (m/f/x) | Shop Mexico City (Mexico City)
Mexico City
Shop
Augenoptiker/Optometrist - MYKITA Shop München (m/w/d) (München)
München
Shop
Licensed Optician (m/f/x) | Shop New York (New York)
New York
Shop
Optician (m/f/x) | Shop New York (New York)
New York
Shop
Sales Associate (m/f/x) | Shop New York (New York)
New York
Shop
Dipl. Augenoptiker / Optometrist (m/w/d) 60-100% | Shop Zermatt (Zermatt)
Zermatt
Shop
Sales Associate (m/w/d) | Shop Zermatt (Zermatt)
Zermatt
Shop
Augenoptiker/Optometrist (m/w/d) (weltweit)
weltweit
Shop

The following apprenticeships are open to applicants:

Position

Location

Ausbildung zum*zur Industriekaufmann*-frau oder Kaufmann*-frau für... (Berlin)
Berlin
Please direct application to

MYKITA Holding GmbH, Ritterstraße 9, 10969 Berlin
jobs@mykita.com

Selected Retailers

When it comes to finding the right frame, expert advice and a broad selection are crucial. In addition to the MYKITA Shops worldwide, selected opticians and fashion outlets also stock MYKITA eyewear collections.

The Selected Retailers bear the special recommendation of MYKITA for stocking a current selection of MYKITA collections and offering top-quality service and advice. Click here to locate the outlet nearest to you. Please provide the relevant town or postal code. You will then be presented with a map of selected retailers across the world. Businesses designated as fashion stores stock only the sunglasses collections.

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